Fill out our Self-Service Online service request form for the fastest response
If your automatic gate or intercom breaks down and needs repair contact us right now. No need to wait for business hours and no need to sit waiting on hold. Fill out the form below and get back in action.
Online booking enables us to schedule via email, invoice via email and handle any follow-ups via email. As an added bonus you have a written record of the full transaction.
Service and Maintenance Parts
Solar Autogates carries a full range of spares for every model we have ever sold. We also carry a range of complete replacements in case your system is beyond repair. For maximum customer satisfaction we only repair and maintain systems sold by Solar Autogates. Look for our sticker.
Terms & Conditions.
By clicking "Submit" you are accepting the following terms and conditions:
Authorised person:
You alone are the party making the booking and you will be invoiced accordingly, or in the case of companies or corporations, you are verifying that you are the authorised agent.
Pricing:
Standard Priority service call is $167.00 (Inc GST).
This includes the first half hour of services rendered. (Adelaide Metro, Hills and Barossa Valley). This is a minimum charge.
Services rendered beyond the included first half hour are charged at $99 per hour. Standard Priority service calls are generally completed in 3-10 business days.
High Priority service call is $220.00 (Inc GST).
This includes the first half hour of services rendered. (Adelaide Metro, Hills and Barossa Valley). This is a minimum charge.
Services rendered beyond the included first half hour are charged at $99 per hour. High Priority service calls are generally completed in 1-2 business days.
Domestic Annual Maintenance service call is $143.00 (Inc GST) when booked online. This is for maintenance only - if your system has a fault you need to select one of the catagories above.
This includes the first half hour of services rendered. (Adelaide Metro, Hills and Barossa Valley). This is a minimum charge.
Services rendered beyond the included first half hour are charged at $99 per hour. Parts and consumables are charged separately. Routine Maintenance service calls are generally completed within One Month of booking.
Commercial, Industrial or Strata Corp. Routine Maintenance service call is $167.00 (Inc GST).
This includes the first half hour of services rendered. (Adelaide Metro, Hills and Barossa Valley). This is a minimum charge.
Services rendered beyond the included first half hour are charged at $99 per hour. Parts and consumables are charged separately. Routine Maintenance service calls are generally completed within One Month of booking.
Warranty:
The preceding charges will apply within the warranty period if the fault is not covered by Solar Autogates warranty terms. Full warranty details are available here for Domestic and Commercial.
Payment:
All service work is invoiced by email promptly upon completion and is due upon receipt. Payment can be made by Cash, Cheque, Visa or Mastercard over the phone, or via BSB.
Credit charges and recovery expenses will be charged on outstanding accounts.